Temporary work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry leading clients who have a variety of flexible temporary assignments that unlock opportunities for exciting work. As a temporary contractor, you will be employed by our Direct Source partner, Magnit Global. Please note, this is a role with Magnit Global and you will not be a PayPal employee. This role is not eligible for any benefits under any benefit plan of PayPal, PayPal Affiliates, or their respective successors and assigns.

Location

This role is 100% remote. 

About the Role

The Governance, Risk, and Compliance (GRC) team within the PayPal Cyber & Information Security organization is seeking a Technology & Information Security Policy Governance – Service Delivery Manager to lead coordination and management of the company’s technology and information security risk management policy documentation portfolio. This role is responsible for delivering a structured, repeatable, and well-governed service to PayPal’s internal stakeholders across first- and second-line functions, focused on the lifecycle management of technology and information security policies, standards, and procedures. The ideal candidate will possess strong governance delivery skills, a service-oriented mindset, and proven experience managing structured engagements across risk, compliance, and technical domains.
 

Responsibilities 

• Policy Lifecycle Management – delivering coordination, tracking, and quality assurance for policy, standard, and procedure lifecycle activities, including drafting, review, approval, version control, and archival;
• Stakeholder Engagement & Alignment – facilitating engagements with second-line risk and compliance functions, policy owners, and document custodians to ensure alignment with governance expectations, compliance requirements, and internal controls;
• Governance Forums Administration – organize and administer policy-related governance forums, decision-making bodies, and approval checkpoints;
• Policy Awareness & Communication – preparing and delivering status reports, issue escalations, and awareness materials for leadership and other stakeholders;
• Documentation & Records Management – maintaining structured repositories, change logs, and audit trails to support internal assurance and external audit readiness; and
• Service Operations Monitoring – monitoring the health and performance of the governance service, tracking service-level metrics (SLAs, cycle times), and continuously identifying areas for improvement.
   

Basic Qualifications

Governance & Service Delivery Expertise

• 5+ years in policy governance, risk management, or technology compliance roles within large or regulated enterprises.
• Demonstrated experience delivering structured services to business and technical stakeholders, particularly in GRC or policy-focused areas.
• Familiarity with policy and control frameworks (e.g., NIST CSF, ISO 27001, COBIT) and their application in enterprise settings.

Technical & Program Skills

• Skilled in project/service delivery tools such as MS Project, Project Online/Server, and SharePoint.
• Strong MS Office proficiency (Excel, PowerPoint, Word) for stakeholder communications and reporting.
• Ability to understand and engage with technical teams on infrastructure, information security, and control environments.

Communication & Stakeholder Management

• Exceptional verbal and written communication skills, with ability to tailor messaging for executives, SMEs, and control owners.
• Experience driving consensus and managing expectations across diverse stakeholder groups.
• Demonstrated ability to deliver difficult messages with clarity and diplomacy.
   

Professional Attributes

• Service mindset with a strong sense of ownership, follow-through, and accountability.
• Detail-oriented, organized, and capable of managing multiple governance activities simultaneously.
• Self-starter who thrives in a matrixed, fast-paced environment.
• Ability to coach and mentor junior analysts or service support personnel.
   

Education & Certifications

• Bachelor’s degree in Business, Information Systems, Cybersecurity, Risk Management, or related field. Master’s preferred.
• Professional certifications (e.g., PMP, CISA, CRISC) are a plus.
  
   

This is the pay range that Magnit reasonably expects to pay for this position: $59.92/hour - $79.90/hour

Benefits: Medical, Dental, Vision, 401K